Privacy Policy

Wise Flare Privacy Policy
Last updated: 20 September 2024

Your privacy is important to us. This privacy policy explains how Wise Flare (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you use our mobile games and services.

1. Information We Collect

We collect information to provide better services to all of our users. The types of information we collect include:

1.1. Personal Data:

  • Identifiers (such as device ID, advertising ID)
  • IP addresses
  • Email addresses (if voluntarily provided)

1.2. Non-Personal Data:

  • Game performance data
  • Game progress and analytics
  • Device information (such as model, OS version)
  • App usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our games and services
  • To personalize the user experience
  • For analytics and research
  • To show ads based on user behavior and preferences

3. Advertising and Mediation Platforms

To monetize our mobile games, we integrate with several advertising and mediation platforms. These platforms may collect and use your information as described in their respective privacy policies. The platforms we use include:

  • Google AdMob
  • MAX (AppLovin)
  • AppLovin
  • Mintegral
  • ironSource
  • Meta Audience Network
  • Unity Ads
  • Pangle Ads
  • InMobi
  • Yandex
  • Liftoff
  • Others

Please refer to the privacy policies of these third-party services to understand how they handle your data.

4. Mobile Measurement Partners (MMPs)

We use Mobile Measurement Partners (MMPs) for tracking user behavior, attribution, and analytics. The MMPs we work with include:

  • Google Analytics
  • Solar Engine
  • Tenjin
  • Airbridge

These MMPs help us analyze the effectiveness of our marketing campaigns and track in-game events and user interactions.

5. Data Sharing and Disclosure

We may share your information with third-party service providers, such as advertising networks and MMPs, to deliver personalized ads and improve our services. We also share data for legal compliance or if required by law.

6. Your Data Rights

Depending on your location, you have certain rights regarding your personal data. These may include:

  • The right to access, modify, or delete your personal information.
  • The right to opt out of personalized advertising or data sharing.

To exercise these rights, please contact us at info@wiseflare.org.

7. Data Deletion Policy

You have the right to request the deletion of your personal data at any time. If you would like us to delete your data, please contact us at info@wiseflare.org. Upon receiving your request, we will verify your identity and ensure the deletion of your data from our records, as well as the records of third-party partners where applicable, within a reasonable timeframe.

Please note that some data may be retained if it is required for legal obligations or if it is essential for the operation of our services.

8. Apple’s iOS App Tracking Transparency (ATT)

In compliance with Apple’s App Tracking Transparency (ATT) framework, we will ask for your permission before tracking your activity across other apps and websites for advertising purposes. If you choose to deny this request, we will not track your data for targeted advertising, although you may still see generic ads in our apps. You can manage your privacy settings at any time in your device settings.

9. Consent Management under GDPR (European Union Users)

If you are a user located in the European Union (EU), we comply with the General Data Protection Regulation (GDPR). As part of our GDPR compliance:

  • Consent: We will ask for your consent before collecting any personal data, and you have the right to withdraw your consent at any time.
  • Data Access and Portability: You have the right to access the personal data we hold about you and request a copy in a structured, commonly used, and machine-readable format.
  • Data Rectification and Erasure: You have the right to request the correction of any inaccurate personal data and the deletion of your personal data.
  • Data Restriction and Objection: You have the right to request the restriction of the processing of your personal data and to object to processing for direct marketing purposes.

To exercise any of these rights under GDPR, please contact us at info@wiseflare.org.

10. Children’s Privacy

Our games are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete the information as soon as possible.

11. Security of Your Information

We are committed to ensuring the security of your personal information. We implement various security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Last updated” date will reflect the most recent update. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Wise Flare
Lahore, Pakistan
Email: info@wiseflare.org
Website: www.wiseflare.org

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